import { apiUrl } from "@/lib/config"; import { reportFrontendLog } from "@/features/agent/services/systemLogApi"; export interface InitVisitorConversationPayload { visitorId: number; website?: string; referrer?: string; browser?: string; os?: string; language?: string; ipAddress?: string; chatMode?: string; // 对话模式:human(人工客服)、ai(AI客服) aiConfigId?: number; // AI 配置 ID(访客选择的模型配置,AI 模式时必需) } export interface InitVisitorConversationResult { conversation_id: number; status: string; } export async function initVisitorConversation( payload: InitVisitorConversationPayload ): Promise { const res = await fetch(apiUrl("/conversation/init"), { method: "POST", headers: { "Content-Type": "application/json" }, body: JSON.stringify({ visitor_id: payload.visitorId, website: payload.website, referrer: payload.referrer, browser: payload.browser, os: payload.os, language: payload.language, ip_address: payload.ipAddress, chat_mode: payload.chatMode, ai_config_id: payload.aiConfigId, }), }); if (!res.ok) { void reportFrontendLog({ level: "warn", category: "frontend", event: "visitor_init_conversation_failed", message: "访客初始化对话失败", visitorId: payload.visitorId, meta: { status: res.status, chatMode: payload.chatMode, aiConfigId: payload.aiConfigId }, }); throw new Error("初始化对话失败"); } const data = await res.json(); return { conversation_id: data.conversation_id ?? 0, status: data.status ?? "open", }; }